Case Study: Market Shortage

Urgent Drug Shortage Across South Africa

3 Critical Medicines. 1 Crisis.

The Challenge

A pharmaceutical partner urgently needed support to resolve national shortages of several essential medicines in South Africa.

To maintain continuity of care, they required rapid sourcing from EU GMP–compliant manufacturers — with full documentation supplied upfront, including COAs, COCs, GMP certificates, artwork, and complete packaging verification. Finding a reputable supplier willing to meet these stringent requirements at speed proved challenging, placing patients at immediate risk.

Our Approach

Tanner leveraged its global network of qualified, audit-ready suppliers to identify an EU GMP manufacturer capable of meeting all regulatory, quality, and documentation demands.

To accelerate timelines and de-risk the process, Tanner deployed a trusted partner in India to inspect and validate the goods onsite, enabling immediate release and shipment to South Africa. Every step — from supplier selection to final delivery — was managed under strict quality, compliance, and traceability standards to ensure safe, uninterrupted patient access. Tanner successfully sourced and delivered three critical medicines, restoring availability during a severe national shortage.

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